Billing and payouts
The money, end to end. What you pay the platform, what you collect from your clients, and how payouts reach you. There is no revenue share. These are program terms and they are public; what you charge your clients stays yours.
At a glance
- You pay two things: a flat $1,000/month license and wholesale usage inside the published $0.10 to $0.17 per minute band.
- You keep 100% of your markup: you set retail above the $800 per month floor. No revenue share, no per-seat fees.
- Payouts settle monthly with our team on a simple statement during the founding cohort; direct billing under your own Stripe is on the roadmap.
- Connect Stripe once so payouts are ready the moment direct billing ships.
The economics have two moving parts and one principle: you own the client relationship and the price, and the platform keeps its costs flat and metered so your margin is yours to grow. Everything below is a published program term, the same structure printed on the public partner page and enforced in its calculator.
The moving parts
- Platform licenseFlat, regardless of how many clients you run.
- $1,000 / mo
- Wholesale voice bandPublished band; your exact rate is fixed in your partner agreement.
- $0.10 to $0.17 / min
- Your markupYou set retail above the $800 floor. No revenue share.
- 100% yours
What you pay the platform
| Cost | How it works |
|---|---|
| Platform license | A flat $1,000/month for full platform access. It does not change with your client count, so every client you add spreads it thinner. |
| Wholesale voice usage | AI voice minutes are billed inside the published $0.10 to $0.17 per minute band; your exact rate is fixed in your partner agreement for the founding term. SMS, once enabled for an account, is metered separately at rates written into your agreement. |
What the $800 floor actually is
What you collect from your clients
You set what your clients pay, anywhere above the $800 floor, and you keep 100% of the markup. Price on the value of the outcome, captured calls and booked patients, not on your cost, and hold your price rather than discounting to close a nervous buyer. The Selling guide covers pricing posture in depth. We deliberately keep exact end-customer prices out of public docs so they stay yours.
A worked example
This mirrors the model in the public calculator: the band midpoint ($0.135 per minute) stands in for your agreement rate, and the retail number is an illustration, not a suggested price; you set your own. Say you run five clients at $1,200 per month, each averaging 300 voice minutes:
| Line | Amount |
|---|---|
| Revenue you collect (5 × $1,200) | $6,000 / mo |
| Platform license, flat | − $1,000 / mo |
| Wholesale usage (5 × 300 min × $0.135) | − $202.50 / mo |
| Your monthly recurring profit | $4,797.50 / mo |
Why the license gets cheaper per client
Connecting Stripe for payouts
During the founding cohort, payouts settle monthly with our team on a simple statement: your collected revenue minus the license and metered usage. Connecting your Stripe account in the partner setup wizard gets you ready for what comes next: direct billing under your own Stripe is on the roadmap, and verified partners switch over the moment it ships. It is a standard Stripe onboarding: you own your Stripe dashboard, your tax handling, and your bank details, and the platform never stores your bank information.
Open the Stripe step
Led by YouTypical time: A minuteIn the setup wizard, go to the Connect Stripe step and choose to connect. You are handed off to Stripe to create or link your account.
Complete Stripe verification
Led by You + StripeTypical time: Same dayFinish Stripe’s onboarding (business details and identity) so charges and payouts can be enabled on your account. This is between you and Stripe.
Confirm it is ready
Led by YouBack in the wizard, the step shows whether charges and payouts are enabled. The Academy reflects the same live status, so a green check means Stripe actually reports you verified, not just that you started.
You are done when- Stripe reports charges and payouts enabled, and the Academy step shows green.
Direct billing under your Stripe is on the roadmap
Invoices and taxes
As a white-label partner you are the merchant to your own clients: you invoice them, you recognize that revenue, and you are responsible for the taxes on it. Because you own your Stripe account, your invoices and receipts carry your brand and your business details.
Not tax or legal advice
FAQ
Who invoices the client today?+
You do, under your brand, from your own Stripe or invoicing tool. The program economics (license and metered usage against your collected revenue) reconcile separately with our team on a monthly statement during the founding cohort.
What happens to my costs when a client cancels?+
That client’s metered usage stops, and your license does not change: it is flat regardless of client count, in both directions. There is no per-client platform fee to unwind.
Can I charge setup or launch fees on top of the monthly price?+
Yes. The $800 floor applies to the recurring monthly service price. How you package one-time setup, launch, or training fees is your business decision and your revenue.
Am I locked into a term?+
The license is billed monthly with no multi-year lock-in built into the platform. Notice periods, wind-down, client continuity, and data export are written plainly into your partner agreement, and we never hard-cut a live healthcare phone line.
That completes the money picture. If you have not yet, set up your brand and domain, and when a practice says yes, run the launch in Client onboarding.
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