The agentic AI front desk for small and medium businesses, handling every customer conversation that isn’t in person.
2,000+ calls handledNo card needed to start
Trusted by industry leaders
Here’s how it handled them, after the team went home. It answers the same way for med spas, plumbers and law firms.
Thanks for calling Lakeview Dental Studio. How can I help?
Also connects to HubSpot, Salesforce, GoHighLevel and webhooks for businesses outside healthcare.
Simulated examples. No real customers.
Lakeview closed at 3. Between nine and midnight four more people reached out, and this is what happened to each.
Fri 9:14 PM · Phone
She called about a cracked filling. Her number and the best time to reach her are saved for Monday morning.
Cảm ơn quý khách đã gọi Lakeview Dental Studio. Tôi có thể giúp gì ạ?
Fri 9:52 PM · Website chat
It knew you open Monday at 8 and see same week emergencies, and offered a call first thing.
Gentle dentistry on Lakeview Avenue.
Cleanings, implants and same week emergencies.
Your hours
Fri 10:26 PM · Open Dental
The slot was open in Open Dental, so it was written there before the caller hung up.
Hygiene, next weekOpen Dental
Written to Open Dental, Tuesday 9:00
Front desk: “Tuesday at 9 is open. You’re booked.”
Fri 11:08 PM · SocialComing soon
A parent asked if you see children. The reply is drafted, and nothing posts until you approve it.
A parent messagedFacebook · 11:08 PM · Coming soon
“Do you see kids? My son needs his first cleaning.”
Draft reply
We do, and we’d love to meet him. Want the team to call you Monday to find a time?
ApproveEdit
By midnight.
Friday, from close to midnightLakeview Dental Studio
Lakeview Dental Studio simulated data. No real patients.
Set up with your services, your hours and the questions your callers ask most.
Lakeview Dental Studio
Are you in network with my new insurance?
Front desk
The team will check your plan and call you back. Which insurance do you have?
Callback saved
Simulated examples. No real customers.
Our patients keep telling us it doesn’t sound robotic.
Even when someone calls in upset, it still sounds natural.
I’m new here, and people say it feels like a conversation, even with complicated questions.
Names changed for privacy.
Can’t find your question? Email our team
Days, not months. We set it up with you from your hours, your services and the questions your callers ask, then test it on your line before it answers the public. It can take its first calls the same week, and we tune it against real calls for the first 7 days.
Contact us for pricing. There is one setup fee, then it is month to month with no long contract, and each plan includes a monthly allowance of call minutes sized to your call volume. See how pricing works.
Yes. Your number stays yours. You choose when calls forward to SpiderLabs: after hours, when your team can’t pick up, or all day.
It takes the caller’s name, number and reason, and saves a callback for your team with the call’s transcript and summary ready to open. Calls aren’t transferred live; your team calls back already knowing what the caller needs. See everything it refuses to do.
No. Your number and your phone system stay as they are, and you choose which calls forward to SpiderLabs. Website chat is one line of code on your site. For dental practices it connects to Open Dental; other calendars and CRMs are set up case by case.
Anything that needs a person: the callbacks it saves, requests it couldn’t confirm, and questions about treatment, billing or anything it isn’t sure of. Every conversation lands in one inbox with a summary, so your team starts the day knowing who to call and why.
For dental practices, it books into Open Dental once your system is connected and tested. Other scheduling systems are set up case by case. A booking counts only when it lands in your schedule; anything short of that is saved as a request your team confirms.
It answers in more than ten languages on the same line, English and Spanish natively. When it isn’t confident in a language, it takes the caller’s name and number so your team can call back.
For healthcare practices we sign a Business Associate Agreement, and live patient calls start only after the compliant environment for your account is verified. Data is encrypted in transit and at rest, your team sees calls by role, and every transcript view is logged. We don’t hold a compliance certification, and we don’t claim one. Our Trust center has the details.
Yes. We write its greeting and what it says about your services, hours and policies with you during setup. You also choose which requests become callbacks for your team. When something changes, tell us and we update it.
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