Caller
Can I book a cleaning on my new insurance?
AI
Wednesday at 9 is open. Want it?
Caller
Yes, Wednesday at 9.
AI
I’ll note your plan for the team to check. You’re booked for Wednesday at 9.
Booked · Wed 9:00 AM
Plays a few seconds of hold music.
Hear your front desk answer as your business.
The agentic AI front desk for small and medium businesses, handling every customer conversation that isn’t in person.
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Your front desk, handled.
Here’s how it handled them, after the team went home. It answers the same way for med spas, plumbers and law firms.
Hear my front desk1 / 4
Lakeview Dental StudioAnswered · 0:03
Thanks for calling Lakeview Dental Studio. How can I help?
- English
- Español
- 中文
- Tiếng Việt
- 한국어
- Français
- العربية
- Português
- हिन्दी
- Polski
- Deutsch
- Русский
Also connects to HubSpot, Salesforce, GoHighLevel and webhooks for businesses outside healthcare.
Simulated examples. No real customers.
The weekend files itself.
Lakeview closed Friday at 3 and reopens Monday at 8. Every call and chat in between is answered, written up and sorted before anyone walks in.
Drag through the weekend, or let it play. Open any conversation to see how it was handled.Drag the rail, or let it play. Tap a notification to open it.
A simulated replay of Lakeview Dental Studio’s inbox from Friday at 3:00 PM, when the office closed, to Monday at 8:00 AM. 27 conversations came in: 19 calls and 8 website chats. 23 were done before Monday at 8:00 AM: 6 visits booked in Open Dental and 17 questions handled. 4 need the team: 3 callbacks, one of them urgent, and 1 booking to confirm. Lakeview Dental Studio simulated data. No real patients.
- Friday 3:18 PM. Voice call, 1 minute 5 seconds. Asked if you’re open today. Handled.
- Friday 3:52 PM. Voice call, 2 minutes 10 seconds. Cleaning, Monday 2:30 PM. Booked.
- Friday 4:40 PM. Web chat, 4 messages. Asked where to send old records. Handled.
- Friday 5:26 PM. Voice call, 48 seconds. Asked about parking. Handled.
- Friday 6:15 PM. Voice call, 1 minute 31 seconds. Asked about new patient forms. Handled.
- Friday 7:05 PM. Voice call, 1 minute 40 seconds, in Vietnamese. Asked your Monday hours. Handled.
- Friday 7:48 PM. Web chat, 3 messages. Saturday visit, wants a call. Callback.
- Friday 8:12 PM. Voice call, 3 minutes 20 seconds. First hygiene visit. Booked.
- Friday 9:03 PM. Voice call, 58 seconds. Asked how implants work. Handled.
- Friday 9:41 PM. Web chat, 4 messages. Implant consult, Wednesday 2:00 PM. Booked.
- Friday 11:22 PM. Voice call, 1 minute 16 seconds. Asked if you see emergencies. Handled.
- Saturday 2:47 AM. Voice call, 1 minute 58 seconds. Lost a crown, Monday 8:30 AM. Booked.
- Saturday 8:36 AM. Voice call, 41 seconds. Asked about weekend hours. Handled.
- Saturday 10:26 AM. Voice call, 1 minute 54 seconds. Crown coverage on a new plan. Callback.
- Saturday 11:50 AM. Web chat, 2 messages. Asked for directions. Handled.
- Saturday 1:15 PM. Voice call, 52 seconds. Asked how long a cleaning takes. Handled.
- Saturday 3:40 PM. Web chat, 3 messages. Asked how early you open. Handled.
- Saturday 7:58 PM. Web chat, 2 messages. Asked for the office email. Handled.
- Saturday 11:31 PM. Voice call, 36 seconds. Asked if they need a referral. Handled.
- Sunday 9:45 AM. Web chat, 3 messages. Asked if you take new patients. Handled.
- Sunday 1:47 PM. Voice call, 3 minutes 5 seconds, in Spanish. Two kids, back to back. Needs confirmation.
- Sunday 4:18 PM. Voice call, 1 minute 9 seconds. Asked about wheelchair access. Handled.
- Sunday 6:05 PM. Web chat, 5 messages. Implant consult, Thursday 3:00 PM. Booked.
- Sunday 8:40 PM. Voice call, 2 minutes 41 seconds. Cleaning, new plan, Wednesday 9:00 AM. Booked.
- Sunday 9:58 PM. Voice call, 47 seconds. Asked what to bring Monday. Handled.
- Monday 5:58 AM. Voice call, 58 seconds. Asked if you open at 8. Handled.
- Monday 6:52 AM. Voice call, 2 minutes 14 seconds. Swelling after an extraction. Urgent.
608 555 0179. Existing patient. Voice call, Monday 6:52 AM, 2 minutes 14 seconds. Next step: Call back. Urgent. Requested 68 minutes ago. Alert sent at 6:53 AM. AI summary: Swelling after an extraction. Had a tooth pulled on Friday and says their cheek is swollen. Can come in any time this morning.
Monday8:00 AM
Lakeview Dental Studio · Lakeview is open
Conversations27 conversations19 calls · 8 chats
Done23 done6 booked · 17 handled
For your team4 for your team2 callbacks · 1 urgent · 1 request
Monday morning
27 conversations while Lakeview was closed. 4 need your team. 6 visits booked.
For your team
Done
Fri
Sat
Sun
Mon
608 555 0179Existing patient · Voice call · Mon 6:52 AM · 2:14
Next step
Call backUrgent
Requested 68 min ago · Alert sent at 6:53 AM
AI summary
Transcript · 2:14Swelling after an extraction
Had a tooth pulled on Friday and says their cheek is swollen. Can come in any time this morning.
AI
Lakeview Dental Studio. We open at 8, and I can help now.
Caller
I had a tooth pulled Friday and my cheek is really swollen.
AI
I’m marking this urgent and alerting the team, so they call you first thing.
Caller
Okay. I can come in any time this morning.
Lakeview Dental Studio simulated data. No real patients.
Monday8:00 AM
Lakeview is open
27 conversations while Lakeview was closed. 4 need your team. 6 visits booked.
Lakeview Dental Studio simulated data. No real patients.
It already speaks your business.
Set up with your services, your hours and the questions your callers ask most.
Answers in more than ten languages. Books into Open Dental, and connects to HubSpot, Salesforce and GoHighLevel.
Other scheduling systems are set up case by case; anything short of a booking is saved as a request your team confirms.
Simulated examples. No real customers.
It already speaks your business.
Set up with your services, your hours and the questions your callers ask most.
Dental officeLakeview Dental Studio
Caller
Can I book a cleaning on my new insurance?
AI
Wednesday at 9 is open. Want it?
Caller
Yes, Wednesday at 9.
AI
I’ll note your plan for the team to check. You’re booked for Wednesday at 9.
Booked · Wed 9:00 AM
Med spaJuniper Skin & Laser
Visitor
I’d like a chemical peel. How much is it?
AI
It depends on the peel, so we start with a consult. Thursday at 2 is open. Want it?
Visitor
Yes, Thursday at 2.
AI
You’re all set for Thursday at 2.
Law firmHarbor & Pine Law
Caller
I need to talk to a lawyer today.
AI
An attorney can see you first thing tomorrow. Is 9 good?
Caller
Yes, 9 works.
AI
I’ve booked you for 9.
PlumberNorthside Plumbing
Caller
El calentador de agua está goteando.
The water heater is leaking.
AI
Lo marco como urgente. ¿Le sirve mañana a las 8?
I’m marking it urgent. Does tomorrow at 8 work?
Caller
Sí, a las 8.
Yes, at 8.
AI
Un técnico irá mañana a las 8. Ya quedó agendado.
A technician will come tomorrow at 8. It’s booked.
RestaurantTrattoria Sole
Caller
Can I get a table for four tonight at 8?
AI
We have a table for four at 8 tonight. Want it?
Caller
Yes, please.
AI
See you then.
Answers in more than ten languages. Books into Open Dental, and connects to HubSpot, Salesforce and GoHighLevel.
Other scheduling systems are set up case by case; anything short of a booking is saved as a request your team confirms.
Simulated examples. No real customers.
Heard at the front desk.
Simulated calls
Lakeview Dental Studio
Swelling after an extraction
Existing patient · Voice call · Mon 6:52 AM · 2:14
Lakeview Dental Studio
Two kids, back to back
New patient · Voice call · Sun 1:47 PM · 3:05 · Español
Lakeview Dental Studio
Crown coverage on a new plan
Existing patient · Voice call · Sat 10:26 AM · 1:54
“Our patients keep telling us it doesn’t sound robotic.”
Names changed for privacy.
Days, not months.
- We set it up with you from your hours, your services and the questions your callers ask.
- We test it on your own line before it answers the public.
- You choose when calls forward: after hours, when your team can’t pick up, or all day.
For healthcare practices we sign a Business Associate Agreement, and live patient calls start only after the compliant environment for your account is verified.
Your front desk, open all weekend.
What your callers hear
Thanks for calling Lakeview Dental Studio. How can I help?
Simulated example, set to the business you picked above.Questions owners ask.
It can take its first calls the same week.
Can’t find your question? Email our team
Days, not months. We set it up with you from your hours, your services and the questions your callers ask, then test it on your line before it answers the public. It can take its first calls the same week, and we tune it against real calls for the first 7 days.
For healthcare practices we sign a Business Associate Agreement, and live patient calls start only after the compliant environment for your account is verified. Data is encrypted in transit and at rest, your team sees calls by role, and every transcript view is logged. We don’t hold a compliance certification, and we don’t claim one. Our Trust center has the details.
Contact us for pricing. There is one setup fee, then it is month to month with no long contract, and each plan includes a monthly allowance of call minutes sized to your call volume. See how pricing works.
Yes. Your number stays yours. You choose when calls forward to SpiderLabs: after hours, when your team can’t pick up, or all day.
It takes the caller’s name, number and reason, and saves a callback for your team with the call’s transcript and summary ready to open. Calls aren’t transferred live; your team calls back already knowing what the caller needs. See everything it refuses to do.
No. Your number and your phone system stay as they are, and you choose which calls forward to SpiderLabs. Website chat is one line of code on your site. For dental practices it connects to Open Dental; other calendars and CRMs are set up case by case.
Anything that needs a person: the callbacks it saves, requests it couldn’t confirm, and questions about treatment, billing or anything it isn’t sure of. Every conversation lands in one inbox with a summary, so your team starts the day knowing who to call and why.
For dental practices, it books into Open Dental once your system is connected and tested. Other scheduling systems are set up case by case. A booking counts only when it lands in your schedule; anything short of that is saved as a request your team confirms.
It answers in more than ten languages on the same line, English and Spanish natively. When it isn’t confident in a language, it takes the caller’s name and number so your team can call back.
Yes. We write its greeting and what it says about your services, hours and policies with you during setup. You also choose which requests become callbacks for your team. When something changes, tell us and we update it.