01RING
The call you used to miss.
8:04 PM. The office is closed. A new patient calls anyway. The AI front desk picks up before the second ring.
- Around the clock, every day
- No hold music, no voicemail
- Overflow and after hours
Live since April 2026
The AI front desk that answers every call. And proves it.
It picks up your phone and website chat around the clock, books appointments, and hands your team a follow-up queue with every promise it made.
500+ calls answered on a real main line.
500+
calls answered on the live line
April 2026
answering a real main line since
English + Spanish
both answered natively
Open Dental
bookings land in the connected schedule
Elgin Dental Implants
first customer, Chicago area, named with consent
What it does
Answer. Book. Hand off.
No voicemail black holes. The caller gets an answer, you get a record, the work gets done.
VOICE 01
LIVE. 20:04. NEW CALLERAII found an opening in the connected schedule.
AII can help with your appointment. Is Monday at noon right?
CALLERYes.
Every word kept. Read it back any time.
BOOKING 02
Booked, not promised.
Confirmed means the booking is in the connected schedule. Not before.
VOICE 01
20:04
After hours. Still answering.
FOLLOW-UP 03
Your follow-up queue, built call by call
A promise made is a callback queued.
INTEGRATION 04
Works inside the tools you already run
Bookings are written straight into Open Dental. The callback-first launch works alongside the tools you have today.
Open Dental today. More systems on the roadmap.
Simulated data. Lakeview Dental Studio demo. No real patients.
HOW IT WORKS
What happened while you were closed
One after-hours call, from first ring to your morning queue. Keep scrolling.
02CONVERSATION
A plain conversation. In two languages.
It asks what the caller needs, checks the connected schedule, and answers in the language the caller chose.
- English + Spanish
- Answers from your real services and hours
- Never guesses on clinical questions
Do not take our word for it.
Talk to the receptionist right now, in your browser.
Tap the dial and talk to the receptionist.
Tap the dial and talk to the receptionist.
You are talking to the AI receptionist of Lakeview Dental Studio, a simulated demo practice. Calls are recorded for quality.
03ACTION
Booked into the connected schedule.
The appointment lands in the practice calendar with a record attached. Confirmed is only said once the booking is actually in.
- Open Dental booking on the live line
- Requested stays requested until it lands
- Staff flagged when judgment is needed
04QUEUE
Your morning queue, ready at open.
Every promise made overnight is a queue item with a transcript attached. Your team opens the day and clears it.
- Callbacks with context
- Transcripts word for word
- Mark called back, snooze, or cancel
The SpiderLabs front desk
Answers the call. Books the job. Shows you the transcript.
Getting started
Live in days, not quarters
Start with one phone number. The system answers, records, and routes. You stay in charge of every promise made to a customer.
01.02.03.
01.
Sign
One agreement and one onboarding call. We build your front desk from your real services, hours, and booking rules.
What onboarding covers
- Greeting and services
- FROM YOUR INTAKE
- Hours and closures
- YOUR REAL CALENDAR
- Booking rules
- CONFIRMED ONLY WHEN IT LANDS
- Staff handoffs
- THE CALLBACK QUEUE
02.
Forward your number
Keep your number. Forward it when you are ready, and calls reach the AI front desk from that minute. Forwarding is reversible any time.
A schematic, not a screenshot. Your carrier keeps the number.
03.
Watch bookings land
Every call returns a transcript, a summary, and a next step. Bookings land in the connected schedule while you watch.
The guardrails
What the AI will not do
Trust is a list of refusals. These are ours.
01
It does not confirm an appointment until the booking lands in your schedule.
02
It does not guess. When it is not sure, it takes a message and queues a callback.
03
It does not give clinical or legal advice. Judgment calls go to your team.
04
It does not lose the record. Every call keeps its transcript.
Every channel
One place for every conversation
Today SpiderLabs runs your phones and your website chat. The plan is every channel in one hub, with one record of what was said and what was promised. We tell you what is live and what is next.
One front desk. One inbox. One follow-up queue your team works from.
Phone calls
Answered around the clock in English and Spanish.
Website chat
The same front desk on your site, in the same inbox.
Appointment booking
Written into Open Dental with a record you can check.
Follow-up queue
Every promise becomes a task for your team.
Text messages
Replies from the same inbox and the same record.
Social inboxes
Comments and messages beside your calls.
Questions owners actually ask
Anything else, email our team.
The fit
The AI front desk answers for any business that lives on its phone line: dental and medical practices, med spas, law firms, home services, and more. Dental practices get direct Open Dental booking today; other businesses start with calendar-based scheduling and callback capture, with deeper system integrations on the roadmap.
Yes. SpiderLabs books appointments directly into Open Dental today; it is the system our live practice runs on. Support for other practice management systems is on the roadmap.
HIPAA is part of onboarding, not an add-on. For healthcare businesses we sign a Business Associate Agreement with you, put the vendor-agreement chain in place, and verify the compliance stack before live patient calls flow.
On the call
Yes, natively, on the same line, with no setup. If a caller speaks another language it captures their name and number so your team can follow up.
It does what a great front desk would: takes their name, number, and reason, then queues a callback for your staff with the full transcript attached. Nobody gets trapped arguing with a robot.
Cost and launch
A flat monthly platform fee with included minutes, sized to your call volume. The exact fee, the included block, and the per-minute rate go on your order form before anything is charged; there is nothing to configure or guess at online.
Yes. Your number stays yours. Calls forward to SpiderLabs on the schedule you choose: after hours only, overflow only, or every call.
Days, not months. Setup is founder-led, first calls can flow the same week, and a seven-day tuning period refines the system against your real calls.
Miss nothing. Read everything. Follow up on time.
Built live with our first customer on the line, not in a lab. Ask us what broke and what we fixed.