Hear your front desk answer as your business.
The agentic AI front desk for small and medium businesses, handling every customer conversation that isn’t in person.
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Trusted by industry leaders
Your front desk, handled.
Here’s how it handled them, after the team went home. It answers the same way for med spas, plumbers and law firms.
Thanks for calling Lakeview Dental Studio. How can I help?
- English
- Español
- 中文
- Tiếng Việt
- 한국어
- Français
- العربية
- Português
- हिन्दी
- Polski
- Deutsch
- Русский
Also connects to HubSpot, Salesforce, GoHighLevel and webhooks for businesses outside healthcare.
Simulated examples. No real customers.
The weekend files itself.
Lakeview closed Friday at 3 and reopens Monday at 8. Every call and chat in between is answered, written up and sorted before anyone walks in.
A simulated replay of Lakeview Dental Studio’s inbox from Friday at 3:00 PM, when the office closed, to Monday at 8:00 AM. 27 conversations came in: 19 calls and 8 website chats. 23 were done before Monday at 8:00 AM: 6 visits booked in Open Dental and 17 questions handled. 4 need the team: 3 callbacks, one of them urgent, and 1 booking to confirm. Lakeview Dental Studio simulated data. No real patients.
- Friday 3:18 PM. Voice call, 1 minute 5 seconds. Asked if you’re open today. Handled.
- Friday 3:52 PM. Voice call, 2 minutes 10 seconds. Cleaning, Monday 2:30 PM. Booked.
- Friday 4:40 PM. Web chat, 4 messages. Asked where to send old records. Handled.
- Friday 5:26 PM. Voice call, 48 seconds. Asked about parking. Handled.
- Friday 6:15 PM. Voice call, 1 minute 31 seconds. Asked about new patient forms. Handled.
- Friday 7:05 PM. Voice call, 1 minute 40 seconds, in Vietnamese. Asked your Monday hours. Handled.
- Friday 7:48 PM. Web chat, 3 messages. Saturday visit, wants a call. Callback.
- Friday 8:12 PM. Voice call, 3 minutes 20 seconds. First hygiene visit. Booked.
- Friday 9:03 PM. Voice call, 58 seconds. Asked how implants work. Handled.
- Friday 9:41 PM. Web chat, 4 messages. Implant consult, Wednesday 2:00 PM. Booked.
- Friday 11:22 PM. Voice call, 1 minute 16 seconds. Asked if you see emergencies. Handled.
- Saturday 2:47 AM. Voice call, 1 minute 58 seconds. Lost a crown, Monday 8:30 AM. Booked.
- Saturday 8:36 AM. Voice call, 41 seconds. Asked about weekend hours. Handled.
- Saturday 10:26 AM. Voice call, 1 minute 54 seconds. Crown coverage on a new plan. Callback.
- Saturday 11:50 AM. Web chat, 2 messages. Asked for directions. Handled.
- Saturday 1:15 PM. Voice call, 52 seconds. Asked how long a cleaning takes. Handled.
- Saturday 3:40 PM. Web chat, 3 messages. Asked how early you open. Handled.
- Saturday 7:58 PM. Web chat, 2 messages. Asked for the office email. Handled.
- Saturday 11:31 PM. Voice call, 36 seconds. Asked if they need a referral. Handled.
- Sunday 9:45 AM. Web chat, 3 messages. Asked if you take new patients. Handled.
- Sunday 1:47 PM. Voice call, 3 minutes 5 seconds, in Spanish. Two kids, back to back. Needs confirmation.
- Sunday 4:18 PM. Voice call, 1 minute 9 seconds. Asked about wheelchair access. Handled.
- Sunday 6:05 PM. Web chat, 5 messages. Implant consult, Thursday 3:00 PM. Booked.
- Sunday 8:40 PM. Voice call, 2 minutes 41 seconds. Cleaning, new plan, Wednesday 9:00 AM. Booked.
- Sunday 9:58 PM. Voice call, 47 seconds. Asked what to bring Monday. Handled.
- Monday 5:58 AM. Voice call, 58 seconds. Asked if you open at 8. Handled.
- Monday 6:52 AM. Voice call, 2 minutes 14 seconds. Swelling after an extraction. Urgent.
608 555 0179. Existing patient. Voice call, Monday 6:52 AM, 2 minutes 14 seconds. Next step: Call back. Urgent. Requested 68 minutes ago. Alert sent at 6:53 AM. AI summary: Swelling after an extraction. Had a tooth pulled on Friday and says their cheek is swollen. Can come in any time this morning.
Every conversation is in the inbox, with its summary and transcript. Including Friday’s 7:05 call, 7:48 chat and 8:12 new patient.
It already speaks your business.
Set up with your services, your hours and the questions your callers ask most.
Juniper Skin & Laser’s weekend, Friday 3:00 PM to Monday 8:00 AM: 12 conversations, 7 calls and 5 website chats. The team is in Friday until 7 PM and Saturday from 10 AM to 7 PM.
Website visitor
Booking. Status: Booked
- Service
- Peel consult
- Day
- Thursday
- Time
- 2:00 PM
AI summary: Chemical peel
Asked what a chemical peel costs. Explained the price depends on the peel, then booked a consult.
Transcript, 4 messages
- Visitor
- I’d like a chemical peel. How much is it?
- AI
- It depends on the peel, so we start with a consult. You’re all set for Thursday at 2.
Chat saved in the inbox
Simulated examples. No real customers.
Heard at the front desk.
Our patients keep telling us it doesn’t sound robotic.
Even when someone calls in upset, it still sounds natural.
I’m new here, and people say it feels like a conversation, even with complicated questions.
Names changed for privacy.
Questions owners ask.
It can take its first calls the same week.
Can’t find your question? Email our team
Days, not months. We set it up with you from your hours, your services and the questions your callers ask, then test it on your line before it answers the public. It can take its first calls the same week, and we tune it against real calls for the first 7 days.
For healthcare practices we sign a Business Associate Agreement, and live patient calls start only after the compliant environment for your account is verified. Data is encrypted in transit and at rest, your team sees calls by role, and every transcript view is logged. We don’t hold a compliance certification, and we don’t claim one. Our Trust center has the details.
Contact us for pricing. There is one setup fee, then it is month to month with no long contract, and each plan includes a monthly allowance of call minutes sized to your call volume. See how pricing works.
Yes. Your number stays yours. You choose when calls forward to SpiderLabs: after hours, when your team can’t pick up, or all day.
It takes the caller’s name, number and reason, and saves a callback for your team with the call’s transcript and summary ready to open. Calls aren’t transferred live; your team calls back already knowing what the caller needs. See everything it refuses to do.
No. Your number and your phone system stay as they are, and you choose which calls forward to SpiderLabs. Website chat is one line of code on your site. For dental practices it connects to Open Dental; other calendars and CRMs are set up case by case.
Anything that needs a person: the callbacks it saves, requests it couldn’t confirm, and questions about treatment, billing or anything it isn’t sure of. Every conversation lands in one inbox with a summary, so your team starts the day knowing who to call and why.
For dental practices, it books into Open Dental once your system is connected and tested. Other scheduling systems are set up case by case. A booking counts only when it lands in your schedule; anything short of that is saved as a request your team confirms.
It answers in more than ten languages on the same line, English and Spanish natively. When it isn’t confident in a language, it takes the caller’s name and number so your team can call back.
Yes. We write its greeting and what it says about your services, hours and policies with you during setup. You also choose which requests become callbacks for your team. When something changes, tell us and we update it.
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