Every call answered.
Every appointment booked.
Your AI receptionist answers every call 24/7, speaks English and Spanish, and books appointments on your calendar.
Tuesday, 9:42 PM
Office closed, line answered
Caller asks
Hi, I know you're closed. Any chance I can get in tomorrow morning?
Availability checked
I can help with that. Tomorrow we have 10:30 AM or 2:00 PM open. Which works better for you?
10:30, please.
Booked
You're all set for 10:30 AM tomorrow. Is there anything else I can help with?
Staff notified
Appointment on the schedule
Transcript ready for your team in the morning
Illustrative conversation. Simulated data, no real callers.
Live in production
At a Chicago-area implant practice, on its main line since April 2026
500+ calls handled
Real patient calls on a real practice line, not a pilot
English + Spanish
Both languages answered natively, no setup or extra fee
From first ring to booked appointment
Answers every call
Days, nights, weekends, and when the line is already busy. Callers hear a natural voice in English or Spanish instead of voicemail.
Books into your calendar
It checks real openings and books the appointment: written into your schedule where your booking system is connected, queued for staff confirmation everywhere else. No message pad, no re-typing in the morning.
Hands off to your staff
Anything that needs a human lands in a callback queue with the full transcript attached, tagged and ready when your team opens.
What your front desk sees
Every call becomes a transcript, a summary, and a next step. Your team opens one queue in the morning, not a voicemail box.
Screen capture of the SpiderLabs dashboard. Simulated data, no real patients.
Live on your line in days
No IT project, no six-week rollout. Your phone number stays yours; calls forward on the schedule you choose.
Day 0
Founder-led setup
We configure your greeting, services, hours, and booking connection with you, not from a ticket queue.
Day 1
First calls
Start with after-hours or overflow. You read real transcripts of real calls the same day.
Days 2-7
Tuning
We refine wording, booking rules, and staff handoffs against your actual calls, every day that week.
Ongoing
Watched, not parked
Monitoring stays on and you keep a direct line to the founder as your call volume grows.
The math your office manager already knows
$4,225/mo
A full-time receptionist, fully loaded, for one shift a day
$5,000+/mo
A 24/7 answering service that only takes messages
One flat fee
Monthly, with included minutes. Exact quote on your intro call.
These figures are our own planning assumptions, not an industry study: a loaded salary at $20/hr for 40 hours a week, 52 weeks, plus about 22% for payroll taxes, benefits, and paid time off. The answering-service figure is a category estimate for 24/7 coverage. Your numbers vary by state and plan.
One practice runs on it today
In April 2026, a Chicago-area implant practice put SpiderLabs on its main phone line. Not a side number, not a pilot: the line patients actually call. Since then it has answered through nights, weekends, and busy mornings, in English and Spanish. Today it books consults directly into Open Dental and queues anything that needs a human for the front desk, with the transcript attached.
SpiderLabs is founder-run. The person who built the system set that practice up in person, listened to its calls during tuning week, and does the same for every new practice that signs.
- On the practice's main line since
- April 2026
- Calls handled to date
- 500+
- Languages on the same line
- English, Spanish
Questions owners actually ask
Anything else, email our team.
Any business that lives on its phone line: dental and medical practices, med spas, law firms, home services, and more. Dental practices get direct Open Dental booking today; other businesses start with calendar-based scheduling and callback capture, with deeper system integrations on the roadmap.
Yes. SpiderLabs books appointments directly into Open Dental today; it is the system our live practice runs on. Support for other practice management systems is on the roadmap.
HIPAA is part of onboarding, not an add-on. For healthcare businesses we sign a Business Associate Agreement with you, put the vendor-agreement chain in place, and verify the compliance stack before live patient calls flow.
A flat monthly platform fee with included minutes, sized to your call volume and launch scope. You get an exact quote on your intro call; there is nothing to configure or guess at online.
Yes, natively, on the same line, with no setup. If a caller speaks another language it captures their name and number so your team can follow up.
It does what a great front desk would: takes their name, number, and reason, then queues a callback for your staff with the full transcript attached. Nobody gets trapped arguing with a robot.
Yes. Your number stays yours. Calls forward to SpiderLabs on the schedule you choose: after hours only, overflow only, or every call.
Days, not months. Setup is founder-led, first calls can flow the same week, and a seven-day tuning period refines the system against your real calls.
Hear it answer before your customers do.
A 30-minute walkthrough with the founder, on your business's real call scenarios.
Agencies and consultants: launch an AI front desk under your own brand.
Explore the partner program