One setup fee, then month to month.
A 30 minute call with the team.
No long contract. Cancel with 30 days’ notice.
Hear my front deskWhat the launch covers
- Set up with you. On one call, we write its greeting and what it says about your services, hours and policies.
- Your phone line. A number for your front desk and a plan to forward your calls to it.
- Your website chat. The same front desk answers the chat on your website.
- One dashboard. Every call and chat with a transcript and a short summary, and one callback list your team works from.
- A tested launch. A test call on your own line before it answers the public, then a week of tuning on your real calls.
- HIPAA, in writing. For healthcare practices, a signed Business Associate Agreement before the first patient call.
It books on the call. Once your schedule is connected and tested, your front desk books straight into it, from Open Dental to the calendar or CRM your business runs on. Anything it cannot confirm is saved for your team.
Pricing questions
Can’t find yours? Email our team
Is there a setup fee?
Yes. One fee, paid at the start, covers everything the launch includes. After that you pay month to month.
Do I have to sign a long contract?
No. After the setup fee you pay month to month. Every term is written into an order form you approve before you are billed.
How many minutes does my plan include?
Each plan includes a monthly allowance of call minutes. We size it to your call volume when we talk, and your order form says exactly what is included and what extra minutes cost.
Who owns my phone number?
You do. It stays with your phone company. You forward calls from it to your front desk when you choose: after hours, when your team is busy, or all day. Switch forwarding off and calls ring your office as they did before.
What happens if I cancel?
Cancel with 30 days’ notice. Your front desk keeps answering to the end of the billing period, and we send you the steps to switch your forwarding off. Your call records are yours: ask for a copy before you go.
